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	<title>Predictive Retailer</title>
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	<description>An executive guide to analytics in the retail industry</description>
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		<title>Predictive Retailer</title>
		<link>http://predictiveretailer.wordpress.com</link>
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			<item>
		<title>Customer centricity part II: Gathering your customer information</title>
		<link>http://predictiveretailer.wordpress.com/2009/04/24/customer-centricity-part-ii-gathering-your-customer-information/</link>
		<comments>http://predictiveretailer.wordpress.com/2009/04/24/customer-centricity-part-ii-gathering-your-customer-information/#comments</comments>
		<pubDate>Fri, 24 Apr 2009 23:01:37 +0000</pubDate>
		<dc:creator>Rob</dc:creator>
				<category><![CDATA[Uncategorized]]></category>
		<category><![CDATA[CDI]]></category>
		<category><![CDATA[CRM]]></category>
		<category><![CDATA[customer centricity]]></category>
		<category><![CDATA[customer data]]></category>
		<category><![CDATA[retail]]></category>

		<guid isPermaLink="false">http://predictiveretailer.wordpress.com/?p=199</guid>
		<description><![CDATA[ 
In my March article, Customer Centricity, the Retail Buzzword of 2009, I wrote that customer centricity would be a hot topic for the New Year. Several popular breakout sessions at this month’s NRF; including Are You Truly a Customer-Centric Retailer, gave evidence customer centricity is a top priority for retail companies. 

Last month I discussed the [...]<img alt="" border="0" src="http://stats.wordpress.com/b.gif?host=predictiveretailer.wordpress.com&blog=5920753&post=199&subd=predictiveretailer&ref=&feed=1" />]]></description>
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		<slash:comments>1</slash:comments>
	
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		<title>Customer Centricity, the Retail Buzzword of 2009</title>
		<link>http://predictiveretailer.wordpress.com/2009/03/15/customer-centricity-the-retail-buzzword-of-2009/</link>
		<comments>http://predictiveretailer.wordpress.com/2009/03/15/customer-centricity-the-retail-buzzword-of-2009/#comments</comments>
		<pubDate>Sun, 15 Mar 2009 13:10:24 +0000</pubDate>
		<dc:creator>Rob</dc:creator>
				<category><![CDATA[CRM]]></category>
		<category><![CDATA[customer centricity]]></category>
		<category><![CDATA[marketing]]></category>
		<category><![CDATA[retail]]></category>
		<category><![CDATA[Analytics]]></category>
		<category><![CDATA[CDI]]></category>

		<guid isPermaLink="false">http://predictiveretailer.wordpress.com/?p=235</guid>
		<description><![CDATA[2009: The Year of the Customer
One trend I’ve picked up on from conversations with my retail clients is an urgent
need to modify their business processes to be customer centric. That’s why I’m
declaring Customer Centricity as the retail buzzword of 2009.
Customer Centricity is the use of a deep understanding of customer wants and needs
to deliver tailored [...]<img alt="" border="0" src="http://stats.wordpress.com/b.gif?host=predictiveretailer.wordpress.com&blog=5920753&post=235&subd=predictiveretailer&ref=&feed=1" />]]></description>
		<wfw:commentRss>http://predictiveretailer.wordpress.com/2009/03/15/customer-centricity-the-retail-buzzword-of-2009/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
	
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			<media:title type="html">Rob</media:title>
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			<media:title type="html">More...</media:title>
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		<item>
		<title>Tuesday NRF &#8216;09 social media recap</title>
		<link>http://predictiveretailer.wordpress.com/2009/01/13/tuesday-nrf-09-social-media-recap/</link>
		<comments>http://predictiveretailer.wordpress.com/2009/01/13/tuesday-nrf-09-social-media-recap/#comments</comments>
		<pubDate>Wed, 14 Jan 2009 03:41:39 +0000</pubDate>
		<dc:creator>Rob</dc:creator>
				<category><![CDATA[Uncategorized]]></category>
		<category><![CDATA[Analytics]]></category>
		<category><![CDATA[NRF]]></category>
		<category><![CDATA[retail]]></category>

		<guid isPermaLink="false">http://predictiveretailer.wordpress.com/?p=180</guid>
		<description><![CDATA[Tuesday was the last day the EXPO floor was open at NRF. It sounds like the floor was very busy with people checking out the latest technology and networking. The NRF has a great article about the floor, More than just SWAG: What’s on the EXPO floor. Here&#8217;s what people were saying:
kadrorlj: day 2 walking #nrfexpo [...]<img alt="" border="0" src="http://stats.wordpress.com/b.gif?host=predictiveretailer.wordpress.com&blog=5920753&post=180&subd=predictiveretailer&ref=&feed=1" />]]></description>
		<wfw:commentRss>http://predictiveretailer.wordpress.com/2009/01/13/tuesday-nrf-09-social-media-recap/feed/</wfw:commentRss>
		<slash:comments>1</slash:comments>
	
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			<media:title type="html">Rob</media:title>
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		<item>
		<title>Monday NRF social media recap</title>
		<link>http://predictiveretailer.wordpress.com/2009/01/12/monday-nrf-social-media-recap-2/</link>
		<comments>http://predictiveretailer.wordpress.com/2009/01/12/monday-nrf-social-media-recap-2/#comments</comments>
		<pubDate>Mon, 12 Jan 2009 22:18:51 +0000</pubDate>
		<dc:creator>Rob</dc:creator>
				<category><![CDATA[Uncategorized]]></category>
		<category><![CDATA[Analytics]]></category>
		<category><![CDATA[Charity]]></category>
		<category><![CDATA[international]]></category>
		<category><![CDATA[NRF]]></category>
		<category><![CDATA[retail]]></category>

		<guid isPermaLink="false">http://predictiveretailer.wordpress.com/?p=161</guid>
		<description><![CDATA[The NRF Big Show was in full swing Monday, January 12th. The expo floor was open and the schedule was full of Keynote, Big Ideas, and Breakout sessions.
The Keynote address by Lee Scott, President and CEO of Wal-Mart, and Tracy Mullen, President and CEO of NRF, generated a lot of tweets early in the day. [...]<img alt="" border="0" src="http://stats.wordpress.com/b.gif?host=predictiveretailer.wordpress.com&blog=5920753&post=161&subd=predictiveretailer&ref=&feed=1" />]]></description>
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		<slash:comments>0</slash:comments>
	
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			<media:title type="html">Rob</media:title>
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		<item>
		<title>Sunday NRF social media recap</title>
		<link>http://predictiveretailer.wordpress.com/2009/01/11/sunday-nrf-social-media-recap/</link>
		<comments>http://predictiveretailer.wordpress.com/2009/01/11/sunday-nrf-social-media-recap/#comments</comments>
		<pubDate>Mon, 12 Jan 2009 05:24:53 +0000</pubDate>
		<dc:creator>Rob</dc:creator>
				<category><![CDATA[NRF]]></category>
		<category><![CDATA[customer centricity]]></category>
		<category><![CDATA[Analytics]]></category>
		<category><![CDATA[retail]]></category>

		<guid isPermaLink="false">http://predictiveretailer.wordpress.com/?p=97</guid>
		<description><![CDATA[Sunday morning started with 14 Breakout Sessions followed by two Super Sessions in the afternoon. Two of the morning breakout sessions had the majority of the comments on Twitter.
Tom Davenport, President&#8217;s Distinguished Professor of Information Technology and Management at Babson College, presented the Analytical Trends and Directions in Retailing breakout session. Tom is co-author of the [...]<img alt="" border="0" src="http://stats.wordpress.com/b.gif?host=predictiveretailer.wordpress.com&blog=5920753&post=97&subd=predictiveretailer&ref=&feed=1" />]]></description>
		<wfw:commentRss>http://predictiveretailer.wordpress.com/2009/01/11/sunday-nrf-social-media-recap/feed/</wfw:commentRss>
		<slash:comments>1</slash:comments>
	
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			<media:title type="html">Rob</media:title>
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			<media:title type="html">coabook1</media:title>
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		<media:content url="http://predictiveretailer.files.wordpress.com/2009/01/57676835_a.jpg" medium="image">
			<media:title type="html">57676835_a</media:title>
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		<item>
		<title>2009 NRF Big Show special edition</title>
		<link>http://predictiveretailer.wordpress.com/2009/01/11/2009-nrf-big-show-special-edition/</link>
		<comments>http://predictiveretailer.wordpress.com/2009/01/11/2009-nrf-big-show-special-edition/#comments</comments>
		<pubDate>Sun, 11 Jan 2009 21:34:33 +0000</pubDate>
		<dc:creator>Rob</dc:creator>
				<category><![CDATA[NRF]]></category>
		<category><![CDATA[retail]]></category>

		<guid isPermaLink="false">http://predictiveretailer.wordpress.com/?p=84</guid>
		<description><![CDATA[Even if you&#8217;re not able to make it to the National Retail Federation (NRF) Big Show this year, you still can keep up with what&#8217;s going on in New York City. There are a lot of attendees posting what&#8217;s interesting using Social Media technologies like Internet blogs and Twitter. We&#8217;ll post a daily summary of what people are [...]<img alt="" border="0" src="http://stats.wordpress.com/b.gif?host=predictiveretailer.wordpress.com&blog=5920753&post=84&subd=predictiveretailer&ref=&feed=1" />]]></description>
		<wfw:commentRss>http://predictiveretailer.wordpress.com/2009/01/11/2009-nrf-big-show-special-edition/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
	
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			<media:title type="html">Rob</media:title>
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		<item>
		<title>Holiday 2008 &#8212; Holiday Spirit from the Retail Industry</title>
		<link>http://predictiveretailer.wordpress.com/2008/12/22/holiday-2008-holiday-spirit-from-the-retail-industry/</link>
		<comments>http://predictiveretailer.wordpress.com/2008/12/22/holiday-2008-holiday-spirit-from-the-retail-industry/#comments</comments>
		<pubDate>Mon, 22 Dec 2008 16:25:42 +0000</pubDate>
		<dc:creator>Rob</dc:creator>
				<category><![CDATA[Charitable programs]]></category>
		<category><![CDATA[Holiday]]></category>
		<category><![CDATA[retail]]></category>
		<category><![CDATA[Charity]]></category>

		<guid isPermaLink="false">http://predictiveretailer.wordpress.com/?p=65</guid>
		<description><![CDATA[I hope this Holiday edition of The Predictive Retailer finds you well. I want to take this opportunity to share with you a story that demonstrates the retail industry&#8217;s Holiday spirit.
Retailers are in the business of serving the communities they&#8217;re part of, however many retailers serve their communities in other ways beyond business.
It is not [...]<img alt="" border="0" src="http://stats.wordpress.com/b.gif?host=predictiveretailer.wordpress.com&blog=5920753&post=65&subd=predictiveretailer&ref=&feed=1" />]]></description>
		<wfw:commentRss>http://predictiveretailer.wordpress.com/2008/12/22/holiday-2008-holiday-spirit-from-the-retail-industry/feed/</wfw:commentRss>
		<slash:comments>1</slash:comments>
	
		<media:content url="http://1.gravatar.com/avatar/334335b2d0c8e039688db8471ff69769?s=96&#38;d=identicon&#38;r=G" medium="image">
			<media:title type="html">Rob</media:title>
		</media:content>

		<media:content url="http://predictiveretailer.files.wordpress.com/2008/12/001.jpg" medium="image">
			<media:title type="html">Carmax works for Habitat for Humanity in New Orleans</media:title>
		</media:content>

		<media:content url="http://predictiveretailer.files.wordpress.com/2008/12/069.jpg" medium="image">
			<media:title type="html">Carmax works for Habitat for Humanity in New Orleans</media:title>
		</media:content>
	</item>
		<item>
		<title>Promotion Optimization</title>
		<link>http://predictiveretailer.wordpress.com/2008/10/15/promotion-optimization/</link>
		<comments>http://predictiveretailer.wordpress.com/2008/10/15/promotion-optimization/#comments</comments>
		<pubDate>Wed, 15 Oct 2008 15:22:40 +0000</pubDate>
		<dc:creator>Rob</dc:creator>
				<category><![CDATA[Promotions]]></category>
		<category><![CDATA[pricing]]></category>
		<category><![CDATA[retail]]></category>

		<guid isPermaLink="false">http://predictiveretailer.wordpress.com/?p=18</guid>
		<description><![CDATA["May you live in interesting times"
-Old Chinese Curse
 
Although The Yale book of Quotations claims there is no actual Chinese phrase to this 
effect, the retail industry finds itself in, to put it mildly, said times for sure. With the 
National Retail Federation reporting weak August sales as the lingering economic 
downturn continues to put pressure on family finances, many retailers reported their 
business decreased in September as well. Earlier predictions for this holiday season 
expected a below average growth rate of 2.2%; and this was before early October’s 
financial turbulence. Looks like “interesting” may be around for a while.
<img alt="" border="0" src="http://stats.wordpress.com/b.gif?host=predictiveretailer.wordpress.com&blog=5920753&post=18&subd=predictiveretailer&ref=&feed=1" />]]></description>
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		<slash:comments>1</slash:comments>
	
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			<media:title type="html">Rob</media:title>
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